Social Media Community Guidelines

Social Media Community Guidelines

Our goal of participating in social media is to give our students, parents, faculty, staff and the general public the opportunity to engage with Luther College. We’re here to listen and will work to ensure our channels are a place for you to get information that you need. We are active on, Facebook, LinkedIn, Instagram, YouTube and TikTok.

We’ll always do our best to ensure that our social media channels represent our mission, vision, and values. Our social media channels are monitored and moderated by our Communications team.

To help ensure that everyone has a positive experience on our social media channels, here are a few simple guidelines:

• Please be respectful and friendly.
• We understand that sometimes you may have concerns or issues, but please ensure that you keep things polite and considerate.
• We expect that you avoid any profanity and/or obscenity.
• Please note that we'll remove posts that are attacks, misinformation, unsupported allegations and any that reference violence, racism, hatred, or bigotry towards others.
• Users who continually disregard our guidelines will be warned and may be banned from our channels should they continue to violate these guidelines.

Consider Your Privacy

We ask that you do not share personal information with us via social media.

We’ll remove posts from our social media that include personal information to protect your privacy, but with any online service, people should exercise their judgment about the kind of information they share.

Availability

Our channels are monitored and managed during regular business hours, 8:30 a.m. to 4:30 p.m. CST.

Following

Our decision to follow a particular social media user doesn’t imply endorsement of any kind.

Followers

The appearance of a social media user as a follower of the Luther College social media accounts does not imply endorsement. We welcome feedback and ideas that are constructive and relevant to a topic related to Luther College. We don’t discriminate against any views. Disagreements and constructive arguments are acceptable as part of the discussion. However, abusive or insulting comments are not acceptable. We expect the content posted to be respectful of others.

We disclaim all liability for posts posted to social media. However, we'll moderate posts and reserve the right to remove or block a follower when that follower posts material that is not appropriate, including any of the following:

• Racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;
• Serious, unproven, unsupported, or inaccurate accusations against individuals or organizations;
• Abusive, aggressive, coarse, vulgar, violent, obscene or pornographic comments;
• Messages that encourage or suggest illegal activity;
• Messages that infringe copyright or other intellectual property rights;
• Solicitations, advertisements or endorsements by or of any financial, commercial or non-governmental or governmental entity;
• Attempts to defame Luther College;
• Comments posted by anonymous or robot accounts;
• Repetitive posts copied and pasted by multiple users;
• Unintelligible or irrelevant messages;
• Messages that are off-topic and any other message that the communications team feel will not add to the flow of discussion; and
• Messages that infringe upon an individual’s privacy

Anyone acting contrary to the terms may be blocked from posting to our social media accounts.

If you feel someone has violated the social media platform’s terms of service, report the problem by contacting the platform themselves.

Reposts and Shares

Luther College may share content from external sources for informational purposes only, posts that we repost or share don’t imply endorsement on our part. We may share news and links that we believe are relevant to the work we do in the education industry and/or of interest to our followers.

Comments and Direct Messages

We strive to read all comments and direct messages sent to us. However, we may not be able to respond to all individual messages. For more information about Luther College, please visit our website at www.luthercollege.edu.

Privacy

Our social media accounts are hosted on third party platforms and are outside of the control of Luther College. We encourage you to read the social media platform’s terms of service, rules and privacy policy.

You participate at your own risk, taking personal responsibility for your posts, your username and any information you provide. That hosting may be outside of Canada, and those posts are subject to the laws of other countries. To protect your privacy and the privacy of others, please don’t include personal information such as telephone numbers, email addresses, or other personal identifiers.

Luther College does not request personal or confidential information through social media platforms.

Links to Other Websites

Links to websites not under the control of Luther College are provided only for the convenience of users. We’re not responsible for the accuracy, currency or reliability of the content of other sites. We’re not responsible for the information found through these links, nor do we endorse the sites or their content.